Administration and Customer Service Recruitment
We believe in the transformative impact of the right Office Support Team in the right business.
Office Support staff including Administration and Customer Service, play a pivotal role in keeping your business operations running smoothly.
Partner with an agency who takes the time to understand your business and are passionate about finding the perfect fit for your office. We provide Office Support staff that last.
Hiring Office Support Staff in Cheshire and Manchester
When it comes to hiring Office Support staff including Administration and Customer Service, we know that a Job Specification and a CV only scratch the surface. We know that motivations, values and long-term plans have to be in sync. For a new hire to last in the long term, the most important consideration, is the personality fit with your team.
At Synergy Recruitment, we work with you to ensure that we know your business as well as you do, and from there we find people that’ll fit right in. We don’t simply match CVs to job specs. We match people to businesses on an emotional level. Our ability to do this comes from our experience along with a good sprinkling of gut instinct!
How to hire Office Support Staff | The Synergy Way
We understand that when you’re recruiting for Office Support staff including Administration and Customer Service, you need the right people. At Synergy, our unique model offers a recruitment solution that ensures you find someone that fits in seamlessly with your current team and business.
We’ll have a conversation with you to figure out what your business needs are, and to find out what personalities will fit in. From there, we’ll find candidates that fit your company perfectly.
Give us a call to start your journey with Synergy Recruitment.
“Their enthusiasm and professionalism was a breath of fresh air.”
Office Support Staff FAQ’s
What can Office Support Staff do?
Office Support staff are the backbone of any organisation. They are essential roles that allow a business to function smoothly.
Administration duties can include:
- Answering the phones and transferring to the relevant team members or taking messages.
- Updating databases.
- Sending and responding to emails.
- Managing spreadsheets.
- Processing orders.
- Scanning, filing and photocopying.
Customer Service duties can include:
- Responding to enquiries both over the phone and via email.
- Dealing with complaints.
- Transferring calls to the relevant departments.
- Handling enquiries via Live Chat.
What are the benefits of hiring Office Support staff?
Hiring Office Support staff can offer numerous benefits that contribute to a harmonious and productive work environment. Here are some advantages of hiring Office Support staff who align with the company culture:
- Cultural Fit: When office support staff share the company’s values, beliefs, and work ethic, they are more likely to integrate seamlessly into the team and contribute positively to the workplace culture.
- Enhanced Collaboration: Employees who are aligned with the company culture are more likely to work well with their colleagues, fostering a collaborative and cohesive team environment.
- Higher Job Satisfaction: When office support staff feel a sense of belonging and alignment with the company culture, they tend to be more satisfied with their jobs, leading to higher morale and reduced turnover.
- Stronger Communication: Cultural fit often leads to better communication among team members. When employees understand and share the company’s communication style and norms, misunderstandings are reduced.
- Increased Employee Engagement: Employees who feel connected to the company culture are more engaged in their work. They are likely to go the extra mile, take ownership of their tasks, and contribute more effectively to the organisation’s goals.
- Adaptability and Flexibility: Staff who resonate with the company culture are more likely to adapt to changes and embrace new initiatives, helping the organisation evolve and stay competitive.
What are some tips for hiring Office Support staff?
Office Support encompasses a wide range of roles. Take the time to think about what you’re looking for before you begin the recruitment process. It might be useful to sit down with your current team, to understand what tasks are taking up their time and preventing them from fulfilling their higher level duties. Once you have an understanding of exactly what you need, our team will help you find the right person for the role.
From there, we’ll look for the people that match your requirements and fit into your culture. We are experts in finding the right candidates for a wide range of roles across Administration and Customer Service, and we’ll make sure that you get the personality fit you’re looking for.
CONTACT US TODAY
If you are looking to recruit within the Administration and/or Customer Service sector, call us on 01625 509182 or on 0161 207 0243, or alternatively contact us via the form below.