Remote Customer Service Advisor

We are recruiting TWO Customer Service Advisors to join our fantastic client in Crewe.  

In this role you will have progression opportunities, and you will be joining a sociable bunch! There are also plenty of benefits for you to enjoy…. our favourite being unlimited snacks! 

Benefits: 

• Salary: £21,839 + bonuses (up to £100 per month = £23,000 OTE)
• 25 days + Bank Holidays
• Set hours Monday to Friday either 8AM – 4PM, 9AM – 5PM or 10AM – 6PM, with 1 in 3 Saturdays 9AM – 1PM (this is paid additionally at time and a half)
• Hybrid opportunity once trained, 3 days in the office, 2 days working from home. 
• Employee benefit scheme including:
• Holiday purchase scheme
• Health cash plan
• Travel insurance
• Life insurance
• Employee Recognition Awards 

Responsibilities: 

• Answering a high volume of inbound calls and emails from customers and clients
• Updating customer records, dealing with direct debit enquiries, and printing off documentation
• Responding to a multitude of enquiries within necessary deadlines 

Full training will be provided on the in-house systems 

Requirements: 

• 1 years’ office-based customer service experience
• Ability to manage a busy workload and meet varying deadlines
• An enthusiastic and positive attitude 

If this sounds like the role for you, please apply with your CV today!